Last Updated: 12-Sept-2023
1. Cancellation of Subscriptions
1.1. Subscription Cancellation:
- Subscribers have the right to cancel their subscription to Narasimman Tech at any time.
- To cancel a subscription, subscribers must follow the cancellation instructions provided on the Website or contact our customer support at Support.
1.2. Cancellation Effective Date:
- The cancellation of a subscription will be effective as of the end of the current billing period.
- No refunds will be provided for the remaining days of the current billing period.
2.1. Refund Eligibility:
- Subscribers may be eligible for a refund under the following circumstances:
- Technical issues or errors on the Website preventing access to content.
- Unauthorized billing due to a system error.
2.2. Refund Request:
- To request a refund, subscribers must contact our customer support at Support within 2 days of the issue occurring.
- Refund requests must include a detailed description of the issue and relevant supporting information.
2.3. Refund Process:
- Upon receiving a valid refund request, Narasimman Tech will investigate the issue.
- If the issue is verified and the subscriber is eligible for a refund, the refund will be processed within 7 days from the date of verification.
- Refunds will be issued using the same payment method used for the subscription.
3. Non-Refundable Items
3.1. Subscription Periods:
- Narasimman Tech does not offer refunds for completed subscription periods.
- Refunds are only applicable to the current billing cycle if eligible.
3.2. Additional Services:
- Any additional services, such as merchandise or premium content, purchased separately are non-refundable.
4. Changes to the Cancellation & Refund Policy
Narasimman Tech reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Subscribers are responsible for reviewing this policy periodically.
5. Contact Information
For questions or concerns regarding the Cancellation & Refund Policy, please contact us at Support.
6. Governing Law
This Cancellation & Refund Policy is governed by and construed in accordance with the laws of India, and any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in India.